What exactly is CBT?

CBT stands for cognitive behaviour therapy. It is an advanced type of counselling, which typically involves clients learning new techniques, and new ways of thinking or relating to others.  The theory is that sometimes how we view the world can be skewed in ways that then negatively influence how we feel or what we do.  The therapist and client work collaboratively to brainstorm alternative ways of thinking, coping or relating. The behaviour part of the therapy can involve homework assignments (e.g. keeping a diary) that will help clients develop the skills and confidence to manage the way they are thinking and feeling in ways that improve their health and well-being. 

How many sessions will I need? 
CBT is a short term therapy. The number of sessions needed, depends on a range of factors, including the complexity of the presenting problem(s).  Often people need between 
6 and 20 sessions. Sometimes people prefer to have a longer number of sessions for personal development reasons. However, those that have completed the Stress Busters course are likely to need fewer sessions, e.g. general information is available through Stress Busters, with the 1-1 sessions then tailored to the needs and interests of each individual. Ultimately our goal is to empower people with skills, techniques and insights so that they then become their own therapists, well able to regulate and manage how they feel.  

How is CBT delivered?
CBT can be delivered face to face or is also available via telephone and Skype. For Skype and telephone sessions handouts and materials can be sent via email.

Is CBT confidential? 

Absolutely.  Each client is given an ID number and only this number is used when booking sessions or writing summary notes of sessions. Additionally,  identifying information is never recorded sessionally.  Confidentiality however may be breached: 

  • if you were actively suicidal and at risk for harming yourself, or another.  In such cases, we may speak with a family member or your GP as agreed with you in advance
  • if we were compelled though a court order to share notes. 

My reading or writing skills are not great – does this mean I should not attend? 
Sessions often include at least some writing or reading but please do not let any writing or reading problems put you off. Instead talk to us to find solutions. For instance, any session or homework notes can be recorded pictorally, and all therapists are happy to talk you through any mood survey in person. Tape recorders can also be used quite easily for homework assignments between one session and another.  

What is the cost for 1-1 CBT? 

We absolutely try to keep costs as low as possible so that more people can avail of this wonderful therapy.  The cost of the therapy is linked to the experience of the therapist, i.e. whether a trainee or an experienced clinician, and other related costs such as room rent which is higher is some venues compared to others. As a rough guide however: 

  • ​1-1 CBT with a trainee is potentially free for suitable clients, i.e. those who are health anxious, or those with phobias. Otherwise check out our "shop" for more information

Do you have a cancellation policy?

Yes, typically clients pay in advance, and they will "lose" a session where there is non-attendance, or where the cancellation is less than 24 hours.  We will always do our best however to accommodate clients, as we do appreciate last minute things crop up. Therefore, no  "loss" of a session will occur where we can reschedule another client, or where we have not yet set out to a given venue. This means that while clients should be prepared to lose a session,  they should also give us as much notice as possible re cancellations so that we can work to minimise or avoid any losses or disruptions.  Additionally, this time with the therapist is very important and really precious, so clients should do their absolute best to attend on time and to engage fully in each allotted session.  

Am I guaranteed a successful outcome with CBT? 
Unfortunately, there are never any guarantees. However, we will not accept a client unless we are reasonably sure that we can help, and once we make that commitment we will do our absolute best to ensure that each client makes progress towards his/her goals.  We also hold a deep and ongoing commitment to:

  • open, direct communication with all our clients, which includes open and informed consent for clients, resolving any queries as these arise, and providing clear information re all our policies, including pricing, and  
  • the highest ethical and professional standards which includes treating all our clients with courtesy, dignity and respect, and continuing professional development to help ensure we are keeping up-to-date with new research and clinical findings.  

What if I have a complaint? Or a problem? 

At The I Can Centre we are fully committed to providing a top class service and support to all our clients. This means that any queries or problems should be aired as early as possible with the therapist or with the Centre Director. To help ensure this happens, we will ask for feedback in-session and for your thoughts on how things are going and how you are feeling.  In fact we are very open, and indeed grateful, for all comments and feedback that help us to help you. 

 Do you have wheelchair access? Or hearing loops? 
Most of our CBT sessions take place as outreach, e.g. in community centres or even church halls (only where we have permission that those from all faiths and none can attend).  We do not always have full control over this physical space, however, we will always do our utmost to find alternative suitable accommodation as needed, which includes having wheel chair access.